We are a fast growing business that understands the importance of good IT support. Without it, many businesses cannot function and will lose money. We also understand that good IT support is expensive and for many growing businesses, these costs can be a real burden.
This is where we come in… youritgenie.co.uk has been developed to offer a remote IT support service aimed at SME’s and individuals. Our mission is to offer great IT support at a cost effective price. We have two offices in the UK and one overseas, with a network of onsite engineers that can cover any area within the UK.
We are 100% privately owned and continue to invest in the latest technologies to give our customers the best personalised remote IT support service on the market. We believe that people still need to talk to people, which is why we are always at the end of the phone if you need us. We ensure that every customer is given 2 dedicated Remote IT Engineers and a personal Customer Service Advisor.
Information Technology is a complex and ever evolving animal, youritgenie.co.uk strives for simplicity. If you are an IT professional, you know your business and we respect that fact. We will work with you to enhance your IT helpdesk solution. If you’re not, we respect you too by giving simple, clear advice without the technological jargon.
Our mission is ‘to provide a great remote IT support service at a great price, without compromise.’
We offer five service options that can be tailored to best suit your business requirements: -(click for more information)
1. Managed Services 2. Per Incident 3. Set Up and Install 4. Onsite Support
Whichever IT Support option you choose; rest assured that our world class support team will deliver a first rate service to your business. To check out what platforms we support and for our current pricelist please follow the links. Alternatively, why not speak to one of our Customer Service Representatives through the Live Chat console or call 087 20 30 6000 and discuss your requirements in more detail?
Your IT Support for Your Business with Your IT Genie.