This service is completely remote and only requires you having an Internet connection. We use cutting edge technology that allows us access to your system through an extremely secure encrypted connection, giving you peace of mind that your data is safe and secure.
We can tailor this service to your requirements and depending on the level of IT support you require, we can proactively monitor your IT network and update your system with the latest virus patterns, software patches and perform health checks to identify any issues that reside on your system so that they can be fixed before you realise that there is a problem.
All of our customers are given 2 dedicated IT system engineers that are fully qualified Microsoft Certified System Engineers. They are always on hand to offer you telephone support and remote IT support to assist and fix any IT problem that may occur. They are your 24/7/365 IT helpdesk! Just one quick call or one simple click and you are very quickly connected to a qualified IT engineer. Within a few seconds they can see your screen and resolve the issue (usually within minutes!), leaving you free to make calls or work on other tasks. Using our service will mean that you do not need to make lengthy telephone calls or wait for irritating call backs to fix your problem.
Depending on how your business operates we have a solution for you. Why not contact us today to discuss you requirements?