In today’s technological world, your IT infrastructure is critical to your business functioning. Poorly configured systems or networks with potential problems such as viruses, can seriously impact overall network performance which in turn will have a negative effect to your bottom-line!

Youritgenie.com can offer you Real-Time Network Monitoring, alerting, and a sophisticated reporting system that will give you important information such as networks errors and potential problems before they actually happen, giving you the opportunity to resolve them.  This service is typically used as an add-on to our Managed Remote IT Service but can be used as a standalone service.

Whether your business is small, medium or large, our service will compliment your IT department and network by utilising our elite team of Microsoft Certified System Engineers (MCSEs) and Cisco Certified Network Associates (CCNAs).  We are here at your service day and night, helping you to maintain your critical assets, your IT infrastructure, because without it your business wouldn’t function properly.

By utilising our advanced Real-Time Network Monitoring asset tracking and Performance monitoring services you will save time, money and manpower, ensuring that you will maximize the use and efficiency of your company’s IT infrastructure. After all, the efficient working of your IT assets is critical to the productivity of your organization.

To help increase the efficiency of your IT infrastructure, we offer the following monitoring services:

• Server Monitoring
• Network Monitoring
• Infrastructure Monitoring
• Event log Monitoring

To ensure the reliability of your server performance, our software has the following sophisticated feature:-

24x7 proactive monitoring and alerting – This will identify any potential issues on your network by analysing networking device alerts, pre-failure indicators, and security issues.

Security Auditing – Your network will be continuously scanned for unauthorised external attacks and viruses. 

Site Inventory – By using network tools such as WMI and SNMP we can query your server hardware to determine what software is installed on your server and its configuration.

Patch Update Management – The network will automatically be kept up to date with the latest patches for your Microsoft applications and operating system and our software will ensure that all patches are automatically and properly installed.

We offer five service options that can be tailored to best suit your business requirements: -(click for more information)

 Managed Services  Per Incident  Set Up and Install  Onsite Support

Whichever IT Support option you choose; rest assured that our world class support team will deliver a first rate service to your business.  To check out what platforms we support and for our current pricelist please follow the links. Alternatively, why not speak to one of our Customer Service Representatives through the Live Chat console or call 087 20 30 6000 and discuss your requirements in more detail?

Your IT Support for Your Business with Your IT Genie.